199bd Privacy Policy
Protecting your personal information is our top priority. Read this policy for full details on how 199bd collects, processes, and keeps your data secure.
This Privacy Policy ("Policy") applies to all users of the 199bd platform. By using the site, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please stop using the site.
Scope of Data Collection
We collect various types of personal information to create accounts, manage transactions, and provide services on the 199bd platform. Below is a detailed list of the information we may collect:
Identity Information
- Full name and username
- Date of birth (for age verification — minimum 21 years)
- National ID or passport number (where applicable)
- Email address and mobile number
Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal transaction history
- Balance and bonus information
Technical Information
- IP address and device type
- Browser type and operating system
- Site access time and session duration
- Data obtained from cookies and similar tracking technologies
Purpose of Data Use
Collected information is used only for specific, legitimate, and transparent purposes. 199bd never misuses your data. The main purposes for which data is used are listed below:
Account Management and Verification
We use identity information to confirm your identity, verify your age, and keep your account secure. This is part of the platform's security and legal compliance.
Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.
Customer Support
Information is used to enable our 24/7 live chat support team, available in Bengali, to resolve your complaints or questions quickly.
Promotional Communications
If you have given consent to receive promotional messages, we may use your contact information to inform you about bonus offers, updates, and special events. This consent can be withdrawn at any time.
Fraud Prevention and Security
Technical information is analyzed to prevent illegal activity, fraud, and money laundering. This is carried out in the interest of all users.
Data Storage and Security
199bd has adopted industry-standard technical and organizational measures to ensure the security of your personal information.
SSL Encryption
All data transmitted to our platform is protected by SSL (Secure Socket Layer) encryption technology. This ensures that third parties cannot gain unauthorized access to your information.
Data Retention Period
Your information is retained for as long as necessary to meet legal and regulatory requirements. Even after an account is closed, retaining certain information for a specified period may be legally required.
Access Controls
Your information can only be accessed by authorized staff who need that access to carry out their duties. All staff are trained and contractually bound on data confidentiality.
Security Reviews
Our security measures are regularly reviewed and updated to keep your information protected against the latest cyber threats.
Sharing Data with Third Parties
199bd does not sell your personal information. However, information may be shared with trusted third parties in certain circumstances:
Payment Processing Services
Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. This information is used solely for processing transactions.
Technology Service Providers
Limited information may be shared with selected technology partners for platform operation, hosting, and technical support. These partners are contractually bound to comply with our privacy standards.
Legal Obligations
We may be required to provide information when required under a court order, government directive, or valid legal process. In such situations, we provide only the information that is necessary.
Fraud and Scam Prevention
In cases where fraudulent activity is suspected, necessary information may be shared with security agencies or regulatory authorities.
Cookies and Tracking Technologies
The 199bd website uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, carry out security checks, and save preferences. These cookies cannot be disabled.
Performance Cookies
These cookies collect information to help understand how users interact with the site. This information is used to improve site performance and is generally collected anonymously.
Cookie Controls
Most cookies can be managed or disabled through your browser settings. Please note, however, that disabling cookies may limit some platform functionality.
Your Rights and Choices
You have specific rights regarding your personal information. 199bd respects these rights and upholds them in accordance with applicable law.
Right to Access
You may request to see what information we hold about you. Send this request to [email protected].
Right to Correction
If your information is incorrect or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.
Request for Data Deletion
In certain circumstances you may request that your information be deleted. However, if legal obligations exist, it may not be possible to immediately delete all information.
Right to Opt Out of Promotional Communications
You may opt out of receiving promotional emails or messages at any time. To do so, contact us via live chat or email us at [email protected].
Protection of Children and Minors
199bd is firmly committed to protecting children and minors. Our platform is intended only for individuals aged 21 or older.
We do not knowingly collect information from any person under the age of 21. Age is verified during the registration process. If it becomes known that information from a minor has been collected, we will immediately close that account and delete all related information.
If a parent or guardian believes their child has registered on this platform, please contact [email protected] immediately.
Policy Changes and Updates
This Privacy Policy may be updated from time to time in response to business changes, new technologies, or legal requirements.
Change Notifications
If any significant changes are made, we will post a notice on the website and update the "Last Updated" date at the top of the policy. Continued use of the platform after a change is considered acceptance of the updated policy.
Archive
Previous versions of the Privacy Policy are kept on file with us. If you need to view a previous version, please contact the support team.
International Data Transfers
Our technical infrastructure may operate on servers located in various countries. This means your information may be processed or stored outside of Bangladesh.
When transferring data internationally, we ensure that necessary safeguards are in place and that data protection standards are maintained. Where the recipient country does not have adequate protections, we ensure equivalent protection through contractual obligations.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We are committed to responding to all matters quickly and transparently.
Contact Methods
- Live Chat: 24/7 live chat support available in Bengali
- Email: [email protected]
After receiving a complaint, we will do our best to provide a resolution as quickly as possible. Your satisfaction is very important to us.
For information on responsible gaming, visit our Responsible Gaming page. For answers to common questions, visit our FAQ page.